Terms of Service

ShopiExperts is a Shopify-focused consulting and development service operated by Genesys Softwares. We provide professional services related to Shopify design, development, optimization, migration, performance improvement, and advisory support.

The Website is intended to provide information about our services and enable visitors to start conversations with our team.

By using this Website, you confirm that:

- You are at least 18 years old, or
- You are using the Website on behalf of a business or organization with authority to do so

We do not knowingly provide services to minors.

Information on this Website is provided for general informational purposes only.

Any services offered by ShopiExperts:

- Are subject to separate agreements, proposals, or statements of work
- May vary depending on project scope, timeline, and requirements
- Are not guaranteed to produce specific business, financial, or performance outcomes

Engaging in a chat, call, or consultation does not create a client relationship unless explicitly agreed upon in writing.

While we strive to provide high-quality Shopify expertise:

- We do not guarantee specific results such as increased revenue, traffic, or conversions
- Advice provided during chats, calls, or consultations is based on experience and available information
- Final business decisions remain your responsibility
- Shopify platform changes, third-party apps, themes, integrations, or external factors may affect outcomes beyond our control.

By using our live chat (powered by Crisp), contact forms, or scheduling tools, you agree that:

- Communications may be recorded or stored for quality and follow-up purposes
- We may request your email address to continue conversations or follow up
- Responses are provided by real team members, not bots, but response times may vary
- We reserve the right to end conversations that are abusive, inappropriate, or unrelated to our services.

ShopiExperts does not offer instant checkout services on the Website.

Payments may be handled through:

- Manual invoices
- Stripe payment processing

Payment terms, fees, and schedules are defined in individual agreements or invoices. Failure to pay invoices on time may result in suspension or termination of services.

All content on this Website, including but not limited to:

- Text
- Graphics
- Logos
- Icons
- Layouts
- Visual elements

is the property of ShopiExperts or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.

When using this Website, you agree not to:

- Misuse or attempt to disrupt the Website
- Submit false or misleading information
- Use the Website for unlawful or harmful purposes
- Attempt unauthorized access to systems or data

We reserve the right to restrict or terminate access for violations of these Terms.

The Website may reference or link to third-party services such as:

- Shopify
- Google
- Stripe
- Scheduling tools
- Analytics platforms

We are not responsible for the content, policies, or practices of third-party websites or services. Use of third-party tools is subject to their own terms and policies.

Any non-public business information shared during discussions or engagements will be treated as confidential, unless:

- Disclosure is required by law
- Information becomes publicly available through no fault of ours
- Disclosure is permitted by agreement

Formal confidentiality obligations may be defined in separate agreements if required.

To the maximum extent permitted by law:

- ShopiExperts shall not be liable for indirect, incidental, special, or consequential damages
- We are not responsible for losses arising from business decisions made based on our advice
- Total liability, if any, shall be limited to the amount paid to us for the specific services giving rise to the claim

Some jurisdictions do not allow certain limitations, so these may not fully apply to you.

You agree to indemnify and hold harmless ShopiExperts, Genesys Softwares, and their team members from any claims, losses, damages, or expenses arising from:

- Your misuse of the Website
- Your violation of these Terms
- Your violation of applicable laws or third-party rights

We may suspend or terminate access to the Website or services at any time, without notice, if:

- These Terms are violated
- Use is abusive, unlawful, or harmful
- Required by law or regulation

Termination does not affect obligations that by nature should survive termination.

These Terms shall be governed by and construed in accordance with the applicable laws governing the operations of Genesys Softwares, without regard to conflict of law principles.

We may update these Terms from time to time. Updates will be posted on this page with a revised "Last updated" date.

Continued use of the Website after changes constitutes acceptance of the updated Terms.

If you have questions about these Terms or our services, please contact:

Email: support@shopiexperts.com
Website: https://shopiexperts.com